What is Workplace Mediation?
Workplace Mediation is a confidential Alternative Dispute Resolution (ADR) process where an impartial third party facilitates the communication between colleagues, supervisor and subordinate, business partners or any other combination of conflicting parties in the workplace. The mediator works to assist the parties to better understand the others perspective and then helps to develop a mutually acceptable agreement. Hiring an external mediator helps keep the process neutral and assists Human Resource professionals and Executives from being bogged down with employee and team conflicts. This frees up staff to focus on their many primary duties. Workplace mediation can help to prevent lawsuits and decrease turnover rates.